Titel
ITIL Foundation Essentials: The exam facts you need
Forfatter
Claire Agutter
Beskrivelse
This pocket guide tells you exactly what you need to understand the key points required to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this guide is fully aligned with the ITIL 2011 core volumes.
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