The New Edge in Knowledge : How Knowledge Management Is Changing the Way We Do Business

The American Productivity s pioneering research and collaboration with some of the best worlds best companies, from every sectorIBM, US Navy, ConocoPhillips, Fluor, Infosys, Petrobras, and dozens of others. Unlike academic or philosophical books about knowledge, this book will capture the best, most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, can connect the dots and use knowledge to succeed today. This book will answer questions like: (a) Executives are aware of looming knowledge loss as a generation of Boomers retires: how do we get new people up to speed quickly? (b) Millennials are eager to share knowledge differently than prior generations: how do we build or retrofit our organizations to benefit from their new ways of working and talking? Todays young employees want to collaborate and will leave organizations that make it difficult to do so. (c) Employees need to share knowledge and best practices around the globe: how do we overcome organization silos, knowledge hoarding and not invented here resistance? (d) How do Knowledge Management leaders take advantage of emerging technologies and mobile devices to build networks and share knowledge? How can we use and what can we learn from Facebook, Twitter, Google and Amazon to make our firms and people smarter, stronger and faster? How do we make sure people have access to the information and experts they need when they are experiencing a teachable moment?