'Running Casualty is really very simple: you have to love everybody, you have to listen to everybody; and when in doubt you do just what Sister O'Hanlon tells you.' Mr William Rutherford, A & E Consultant. Kate O'Hanlon spent 16 years as sister in charge of A & E at the Royal Victoria Hospital in Belfast, working through the worst days of the Troubles. Told with her trademark blend of warmth, compassion and humour, this is her fascinating and extraordinary story of nursing on the front line.