403: 37.04 Indranil Chakraborty - Curse of Knowledge

NUGGET CONTEXT

Indranil talks about the curse of knowledge using the example of “tappers and listeners” – an experiment conducted by Elizabeth Newton at Stanford University in 1990\. He talks about how asymmetry of information often makes us poor communicators because we are too close to the content. He talks about the criticality of understanding the context of the receiver while delivering key messages.

GUEST

Indranil Chakraborty runs StoryWorks, that helps organisations and leaders harness the power of stories to create and deliver impactful messages. He has spent two decades of experience leading teams and driving change at reputed firms such as Unilever, Tata Group and Mahindra & Mahindra.

He is the author of the book "Stories at Work - Unlock the secret to Business Storytelling” published recently by Penguin Random House. In our conversation, we talk at length about some of the insights in the book. Indranil first demystifies the term “Business Storytelling” and distinguishes it from other forms of storytelling. We then discuss other elements including how one should listen to stories and collect them systematically, the different applications of storytelling, how story telling bridges the asymmetry that often exists due to the "curse of knowledge”, how one can build deeper relationships through stories, how we can bake in the story-telling habit in our life and more.

The lessons from this conversation could be relevant to a range of people. But specifically, this conversation is likely to be specifically relevant to four constituents. 1) Entrepreneurs that are trying to build a certain culture in their company; 2) CEOs that are trying to mobilise the organisation around a certain set of values and a certain vision; 3) HR leaders who are looking to drive change in the organisation; 4) parents who are looking to connect more with their children.

Published in Nov 2018

HOST

Deepak is a Leadership Advisor and an Executive Coach. He works with leaders to improve their effectiveness and in helping them make better decisions specifically around organizational and career transitions. He currently runs Transition Insight (www.transitioninsight.com) and works with leaders to handle phases of transition thoughtfully. He has worked as an Operations Consultant with KPMG in UK, Strategy Consultant with McKinsey in the US and as a Leadership Consultant with EgonZehnder (a Swiss Leadership Advisory firm) where he helped companies recruit CEOs, CXOs and Board Members and worked on Leadership Development. Deepak is a certified CEO Coach and is an alumnus of IIT Madras, IIM Ahmedabad and London Business School. His detailed profile can be found at https://in.linkedin.com/in/djayaraman

OTHER GUESTS

1.Vijay Amritraj 2.Amish Tripathi 3.Raghu Raman 4.Papa CJ 5.Kartik Hosanagar 6.Ravi Venkatesan 7.Abhijit Bhaduri 8.Viren Rasquinha 9.Prakash Iyer 10.Avnish Bajaj 11.Nandan Nilekani 12.Atul Kasbekar 13.Karthik Reddy 14.Pramath Sinha 15.Vedika Bhandarkar 16.Vinita Bali 17.Zia Mody 18.Rama Bijapurkar 19.Dheeraj Pandey 20.Anu Madgavkar 21.Vishy Anand 22\. Meher Pudumjee 23.KV Shridhar (Pops) 24.Suresh Naraynan 25.Devdutt Pattanaik 26.Jay Panda 27.Amit Chandra 28.Chandramouli Venkatesan 29.Roopa Kudva 30.Vinay Sitapati 31.Neera Nundy. 32.Deepa Malik 33\. Bombay Jayashri. 34\. Arun Maira 35\. Ambi Parameswaran 36\. OP Bhaat

DISCLAIMER

All content and opinions expressed in the podcast are that of the guests and are not necessarily the opinions of Deepak Jayaraman and Transition Insight Private Limited. Views expressed in comments to blog are the personal opinions of the author of the comment. They do not necessarily reflect the views of The Company or the author of the blog. Participants are responsible for the content of their comments and all comments that are posted are in the public domain. The Company reserves the right to monitor, edit, and/or publish any submitted comments. Not all comments may be published....